About our services

 

Keith McCoy Associates Limited, trading as McCoy Mortgages, has been helping customers with their mortgage, insurance and protection needs for over 16 years. My promise to you is to act on your behalf and always in your best interests when advising and arranging on the following:

 

• First Time Buyer mortgages

 

• Home Movers

 

• Remortgaging

 

• Buy-to-Let investments

 

• Holiday homes

 

• Personal & Family protection, for example a Life Insurance or critical Illness Plan.

 

For the services described above I will complete a detailed fact find so that I understand your circumstances, needs and objectives, to determine if these services are suitable for you. I will then undertake research in order to provide a personal recommendation(s) and related information relevant to your circumstances. If, after due consideration you would like to accept any or all of my recommendation(s) I will then proceed to arrange the chosen products and/or related services on your behalf.

 

Further details about these and other services I provide are detailed below, including typical costs.

 

IMPORTANT INFORMATION

 

Before you consider my service I would like to draw your attention to the following:

 

When we have discussed and agreed the services to be provided I will confirm this to you in a Client Agreement. This will describe the scope and specific services, the cost and when payment will be due. A copy of my standard Client Agreement is available on request.

 

Please note that I will not be able to advise you if you are experiencing difficulties managing debts. Free help and advice about managing your debts is available by contacting the Money & Pensions Service via its website: www.moneyandpensionsservices.org.uk

 

What services can I provide to you?

 

Mortgages

I will advise and make a recommendation to you about a mortgage after I have assessed your needs.

 

McCoy Mortgages offer a comprehensive range of mortgages from over 70 lenders from across the market, but not deals you can only obtain by going directly to the lender. My advice is limited to first charge mortgages and does not include second charge loans.

 

Finding the right mortgage is about more than simply accepting the restricted products of a single lender. I believe everyone should consider applying through an experienced, professional broker because that way you gain access to the best deals from across the market. And getting it right could save you £000’s. During the application I’ll manage the whole process through to completion; deal with the lender, I can instruct and liaise with your solicitor and I shall encourage you to call me if you have any queries. I don’t believe anything less than a comprehensive, high quality should be acceptable.

 

How much will you pay for my mortgage services?

 

For establishing your needs, undertaking research, making a recommendation and processing your application through to completion, McCoy Mortgages usually charges a fee, depending on your needs and circumstances, but typically up to £299. This will be discussed and agreed with you at the earliest opportunity. The fee becomes payable on application to a lender for a mortgage.

 

If you choose to proceed with my recommendation and the mortgage goes ahead, I will also be paid commission from the lender for arranging the mortgage on your behalf.

 

You will receive a personalised illustration when considering a particular mortgage. This will highlight the key facts about the mortgage product, including any fees relating to it and the amount of any commission due to be paid by the lender

 

If a mortgage application is submitted and subsequently does not go ahead you will not be entitles to a refund as considerable work will have been carried out.

 

Insurance – protecting your family, home and finances

 

In addition to offering mortgages from the whole of the market, I also have a range of personal and family protection products to meet your needs. These include:

 

• Life Assurance, Critical Illness cover, Income Protection, Family Income Benefit

 

• Sickness, Accident and Unemployment cover

 

• Buildings and Contents insurance.

 

What service will I provide for you?

 

I will advise and make a recommendation to you after I have assessed your needs for Life Assurance, Critical Illness cover, Income Protection and Accident, Sickness & Unemployment protection

 

Life and Income Protection

 

I offer products from a range of insurers for Life, Critical Illness, Income Protection and Accident, Sickness & Unemployment protection.

 

Home insurance

 

I offer products from a range of insurers.

 

No fee

 

McCoy Mortgages does not charge a fee for insurance services, I will receive a commission from the insurer. The amount of commission will vary depending on the type of contract, term of the cover and the premium amount.

 

You will receive a quotation which will tell you about any fees and commissions relating to any particular insurance policy I arrange for you.

 

I do not otherwise receive any financial inducements, significant gifts or hospitality from insurance product providers for arranging insurance contracts on your behalf.

 

Who regulates McCoy Mortgages?

 

McCoy Mortgage is a trading style of Keith McCoy Associates Limited and is authorised and regulated by the Financial Conduct Authority, registered number 450724. My permitted business is advising on and arranging mortgages and non-investment insurance. You can check this in the Financial Services Register by visiting www.fca.org.uk/firms/financial-services-register or by contacting the FCA on 0800 111 6768.

 

If you have a complaint

 

If you wish to register a complaint please contact me:

 

In writing to: McCoy Mortgages, 125 Hither Green Lane, Abbey Park, Redditch, Worcestershire B98 9BN By phone: 01527 879246 or 07973 739427.

 

If you have a complaint and cannot settle it with me you may be entitled to refer it to the Financial Ombudsman Service.

 

I am covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if I cannot meet my obligations. This would depend on the type of business and the circumstances of the claim.

 

Insurance advising and arranging is covered for 90% of the claim, without an upper limit. Mortgage advising and arranging is covered to a maximum of £85,000.

 

Further information about the compensation scheme arrangements is available from the FSCS.

 

How do you contact me?

 

Mail: McCoy Mortgages, 125 Hither Green Lane, Abbey Park, Redditch, Worcestershire B98 9BN Phone: 01527 879246, Mobile: 07973 739427 Email: enquiry@mccoymortgages.co.uk Web: www.mccoymortgages.co.uk